The chances of receiving a complaint or negative comment about your company on social media are high. 71% of consumers post their complaint online as a result of failing traditional customer service, reported Olga ter Voert from Missed Opportunities in Webcare. The days of calling a customer … [Read More...]
Building Better Brands
Public Relations | Social Media | Digital Marketing | Leadership Communications
Dedicated to building better brands through successful storytelling in the digital age. We work with individuals, teams and organisations across a variety of industries to achieve concrete, measurable communications results that align with your business objectives.